#WAHATA YOUR ETA DRIVER#
To account for possible delays, like traffic jams, the driver might set a delivery time window of 9:30 to 9:45 a.m. (the estimated time of departure).Īccording to their routing software, the first stop on their route is 30 minutes away - so the ETA is 9:30.
#WAHATA YOUR ETA WINDOWS#
With the help of a route planning tool like Circuit for Teams, the ETD can help you calculate delivery time windows and estimated time of arrival.įor example, let’s say a driver leaves the storage facility on time at 9 a.m.
What is ETD (estimated time of departure or estimated time of delivery)?Įstimated time of departure refers to when you expect a delivery shipment to leave the warehouse or storage facility to start its route.
#WAHATA YOUR ETA DRIVERS#
If not, it’s either time to figure out what’s holding up your drivers or update your ETA calculations. Meanwhile, if you’re the delivery manager, you can compare the ETA with the actual time of arrival to see if your drivers are staying on track. The customers will know exactly when to expect their packages and make sure they’re there to sign for them. One has an ETA of 10 a.m., the second has an ETA of 2 p.m., and the third has an ETA of 4 p.m.Įach package contains valuable goods and needs a customer signature on delivery. Let’s say a driver has three packages to deliver (OK, it’s not the most realistic example - we know most delivery drivers have way more stops in a day - but bear with us). It’s also handy for you and your drivers - making sure you stay on track with your delivery time objectives. When placed side by side with the estimated time of departure, the ETA allows you to calculate the expected duration of a driver’s stop.ĮTA can also be useful for customers, giving them a set time to expect their package. What is ETA (estimated time of arrival)?Įstimated time of arrival refers to when you expect a driver to arrive at a customer’s building.
In addition to a quick definition for each term, we’ll give you a concrete example so you can see how it applies in the real world. This article introduces some essential shipping terms you should know as a dispatch manager. Using these terms can help you more easily categorize, track, and prioritize deliveries. While these terms originated in the maritime shipping industry, you can also apply them to last-mile delivery. Say what? Don’t worry we’ll explain what they all mean! The good news is that you can simplify your job in delivery management by mastering some basic shipping terms, like ETA, ETD, ATD, and ATA. Planes, trains, boats, vehicles, and even bicycles can be part of a single package’s journey! And tracking all those stages can be complex. However, those packages need to go through several stages of processing and transit before making it to their new homes. The shipping industry is booming as more and more people order products online - sending them directly to their doorsteps. Another hack to simplify your workday? Circuit for Teams routing software. A basic understanding of shipping terms can make your job as a dispatch manager easier.
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